Event Day Guarantee

Complete Customer Care & Event Day Guarantee™

The possibility of a problem is unlikely - FiftyFlowers ships out over 500 boxes of flowers weekly with few problems reported, less than 1% of orders!

However we want your event day to be perfect, therefore we are in constant contact with you before and after your flower order. Some of the activities we perform on your behalf include:

Your order is carefully attended by a team of professionals to guarantee the timely delivery of the fresh flowers you expect to receive.

The Event Day Guarantee™ includes the following Terms and Conditions.

** IMPORTANT NOTE - in order for this special Event Day Guarantee to be effective, we must have pictures within 24 hours of receiving the flowers. This condition is a mandatory part of the agreement.

** FLOWER CARE NOTICE - upon receiving the flower boxes, the flower stems must be trimmed and put in fresh water. Some flowers look sleepy and thirsty upon arrival, but will perk up naturally within 2 to 12 hours.

** SUGGESTED DELIVERY DAYS - To qualify for this guarantee, you must agree to our delivery date suggestions. After placing your order, the customer service team will contact you by phone and email to let you know of the requested change, if the change is not approved, then that portion of your order will no longer qualify for the quality guarantee. For example, we may suggest Thursday instead of Friday to allow more time for the flowers to bloom.